In London today, I was honoured to open the Intranet Now conference, the intranet event that the UK has needed for years. The talk explored…

A few times each year we like to collect more frequent flyer points by heading out around the globe. While the headline reason is to…

Pre-built intranet solutions offer a good mix of capabilities without the complexities and cost of custom development.

Intranets2015 was just over a week ago, and it exceeded all expectations. There were plenty of great speakers, covering a wide range of topics and…

New ways of working within the office environment means that employees are less likely to be based at one single location, and may work in…

Image from Shutterstock In recent years, the focus within organisations has been on the customer. Large corporations have “customer experience” teams, who have transformed everything…

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

We’ve been doing a lot of work recently for global organisations, headquartered in places as diverse as London, Oxford, Sydney, Geneva and Stockholm. It’s tremendously…

It’s old news that Yahoo!’s CEO Marissa Mayer has come out publicly to tell staff that working from home is no longer allowed. Her message…

Intranets are changing. With new technology and ways of working, intranets in many organisations are becoming much more than they’ve ever been before. From what…