What would our intranets look like if they were run by Mad Men?

Image from Shutterstock In recent years, the focus within organisations has been on the customer. Large corporations have “customer experience” teams, who have transformed everything…

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

We’ve been doing a lot of work recently for global organisations, headquartered in places as diverse as London, Oxford, Sydney, Geneva and Stockholm. It’s tremendously…

It’s old news that Yahoo!’s CEO Marissa Mayer has come out publicly to tell staff that working from home is no longer allowed. Her message…

Intranets are changing. With new technology and ways of working, intranets in many organisations are becoming much more than they’ve ever been before. From what…

Last year after running one of my full-day enterprise mobility workshops, I received an email from an organisation about mobile design. They indicated they were…

I have an uncle who is now a semi-retired “postie” (Australian slang for the people who deliver the mail). He loves his job, and he’s…

As new technologies are gaining a presence within organisations, we’re seeing some strategic conversations shifting from the “intranet” to the “digital workplace”. This encompasses traditional…

There are three approaches to delivering mobile functionality for staff: native apps, mobile web or hybrid apps.