We’re conducting our yearly review of the Intranet Leadership Forum at present. A big part is to look back at lessons learnt over the last year. When we first set …

How do you address the needs of staff that work in a different city, state or country? Visiting each of these offices may not always be practical. Therefore different techniques …

In recent projects, we’ve been doing a lot of work relating to what Jane McConnell calls the global-local challenge of intranets. In any large organisations, there will be many different …

We’re just wrapping up a review of the content management system within an Australian government agency. Their story is typical: Lifecycle of a CMS Some years back, a CMS was …

Intranets were first created as a hobby project in most organisations, meeting some small need or targeting one group of staff. The potential benefits were quickly recognised, and intranets spread …

To make intranet search successful, the right technology must be put in place, and the necessary work undertaken to design and configure its operation. Once these practical steps have been …

A common enhancement to intranets is to add some sort of weather information to the homepage. This could be an icon showing the current temperature, through to a full 5-day …

Today in Melbourne is the last of this year’s Intranet Innovation Awards roadshow sessions. Running these has helped me to refine my thinking about what innovation really means, and how …

It’s great when we get a chance to try out some new techniques in our client work. Two examples at the moment: We are starting into the user research for …

Keeping content up to date is hard. Whether on a website or intranet, organisations constantly battle with outdated or incorrect information. One of the primary goals of a content management …