When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic strategies. Facing a complex situation? …

Mobile devices are currently transforming how we live our lives, again. Having taken for granted the ability to make calls when away from the home or office, mobile data access …

When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.

I’m working with a state government agency to help them select a CMS at the moment. The product is for their intranet, as part of a wholesale site redevelopment (much …

I provided a CMS short-list to a client today, just one of a number of CMS selection projects that we currently have underway. What made this different, however, was the …

There are literally hundreds of content management systems in the marketplace. The goal of any selection process is to progressively cut these down until only one remains: the chosen solution. …

The typical corporate intranet will consist of a mix of HTML-based web pages and a variety of PDF-based content available for download. PDFs can be derived from word processing documents, …

We’re just wrapping up a review of the content management system within an Australian government agency. Their story is typical: Lifecycle of a CMS Some years back, a CMS was …

Keeping content up to date is hard. Whether on a website or intranet, organisations constantly battle with outdated or incorrect information. One of the primary goals of a content management …

The usability of a content management system is paramount. If authors and site owners can’t work out how to use the CMS, you’ve got nothing. The CMS can have all …