We are constantly fascinated and surprised by what we learn by spending time with staff.

James Robertson received the Intranet Now Diamond Award in London.

For the past few years, physical offices have been reinventing themselves to support employees in their everyday work, facilitate collaboration and even increase employee engagement. These changes also deliver organisational …

The “digital workplace” concept is taking off with a rush at present, with discussions being heard in every corner of organisations. While interest and talk are good, the digital workplace must …

Image from Shutterstock. In the last year or so, we’ve been doing a lot of work with global organisations who are redesigning their corporate intranets. This includes a global agribusiness …

We’ve worked with many organisations that have gone through an immense amount of organisational change. These are a challenging times, and the temptation would be to leave the intranet until …

“We want to be number one for customer service.” We’ve heard this stated by a number of our clients over the years, particularly in the financial services industry. This makes …

We’ve written a lot about the roles and responsibilities of intranet teams, with a focus on the activities of teams in medium to large organisations. Intranet teams in global firms, …

Global companies, whether banks, pharmaceutical companies or non-profits, have a particularly strong need for great intranets. With tens or hundreds of thousands of staff across dozens of countries, intranets must …

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many different business units, with different …