Last week I met up with a former CIO of a local council in Queensland. We’ve done work together on-and-off over a number of years, and he’d recently moved into …

I’m pleased to share the first reviews of What every intranet team should know. At a glance: “Every intranet manager (and quite a few consultants!) will benefit from this book. …

Dorje McKinnon has posted about role titles in staff directories. To quote: Today one of the people I follow on Twitter asked the following question. @ChristySeason Asking all #intranet tweeps: …

Many web and intranet teams will be expected to create business cases at some point in their work. These may be for major website redevelopments, selection of new technology platforms, …

A lot of work is done to incrementally improve intranets, often focusing on resolving common areas of staff frustration with the sites. These projects may be large or small, but …

Intranets can grow to be thousands, tens of thousands or millions of pages in size. With content as far as the eye can see, the challenge is to keep it …

Intranet-based staff directories are only truly useful when they contain comprehensive information about staff members. This means going beyond just a name, phone number and email address. Staff directories should …

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many different business units, with different …

I’ve just settled back in from my most recent conference tour, and I’ve spent a lot of time talking with intranet teams from a wide variety of organisations, across three …

Intranets are great places for staff to ‘get things done’. In tough economic times, many organisations are rediscovering that their intranet can be a very cost-effective way to help staff …