“The cloud” is ever-present these days, backed by a huge marketing push from multiple vendors, including Microsoft, Google, Amazon and Apple. Backed by immense data centres located in (often) rural …

The classic texts of project management outline the importance of initial planning and design activities. While they only consist of 10-30% of the project, they lay the groundwork for everything …

When you want to create a new site in your SharePoint intranet, this is the page you’re presented with. It’s pretty daunting for an inexperienced site administrator or content owner: …

“If we gave you a team site, would it be useful to you?” We’ve said before that the breadth of SharePoint is both its strength and weakness. Intranet and project …

Not all staff needs are the same. Staff in different parts of the organisation, located in different areas and doing different jobs will have quite distinct needs. In a globe-spanning …

Intranets vary greatly across organisations, with some focusing on communication, and others on task-related activities. Many are a mixture of both. In all intranets there is an opportunity to have …

Organisations, like people, are often successful because of their strengths. These strengths may sometimes also have a shadow side. Understanding that within these shadows lie openings for the intranet team, …

‘I can’t find what I am looking for’ is one of the most common complains staff make about intranet content. Contributing to this issue is poor search, and poorly named …

Screenshot courtesy of UK Parliament Mobile devices become ubiquitous in the consumer space, with “there’s an app for that” reshaping how people get access to information on the move. Up …

Last week in London I had the pleasure of presenting at the Interactions 2011 conference. This was the second of my presentations, a 20-minute exploration of the eternal question: user-driven …