Intranets have been going ‘social’ for some time now, first with lightweight aspects such as commenting on news articles, then with more embedded functionality such…

There are many enterprise social tools, which vary greatly in their capabilities, and it is important to choose carefully.

It should not be automatically assumed that the one CMS will ideally serve both the intranet and website.

I’m working with a state government agency to help them select a CMS at the moment. The product is for their intranet, as part of…

There are literally hundreds of content management systems in the marketplace. The goal of any selection process is to progressively cut these down until only…

There are three groups involved in the selection of a new CMS: steering committee or senior sponsor, the stakeholder group, and the evaluation team.

There is a simple answer to the question: how long will it take to choose a new CMS?

More than just about finding the right CMS product, it’s also about obtaining a vendor who can support your needs for the lifetime of the…

Content management scenarios provide a ‘day in the life’ description of how the CMS will be used in practice.”

If a CMS is not usable then it will not be successfully used by authors, and this can be assessed during product selection.