December 01, 2006

User centred design: is it working?

Donna Maurer has posted her slides (and audio) from her keynote talk on User centred design: is it working? To quote:

We have to stop selling usability. It doesn't have a value proposition. Usability is a quality aspect of something --- it is not a process, an artefact, a deliverable or anything that anyone cares about what you are going to give them. I read consultants websites and I think, if I didn't already know about that, I wouldn't have a clue about what you are trying to sell me.

Posted by jamesr on December 01, 2006 12:34 AM
Categories: Usability & user-centered design

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