September 15, 2006

What term do you use for 'user experience'?

Brandon Schauer has published the initial results from an Adaptive Path survey, looking at the terms used for 'user experience'. To quote:

There's a range of vocabulary that can be used to refer to user experience: 'usability', 'interface', 'human centered design', etc. What term we use seems to depend on what sells --- within an organization, you use the terms that connect with the values and the understanding of the people you're working with.

Adaptive Path recently conducted a survey of over 800 user experience professionals to create a base of quantitative insight into how organizations value and practice user experience. One of the simpler questions was, "If you use other terms [than 'user experience'] that are similar in meaning or intent, which terms do you use?" Here's the terms we heard, ordered by the number of times mentioned.

Posted by jamesr on September 15, 2006 04:31 PM
Categories: Usability & user-centered design

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