August 27, 2006

Intranet questions (Melbourne, Australia)

I ran one of our Intranet Planning Day workshops in Melbourne last week, and these were the (unedited) questions that participants had about intranets:

What is an intranet?
Intranet roles?
Intranet versus ECM?
Radical solutions?
Portals?
Business case?
Feral forums?
Tools for collaboration?
Workflow?
Increasing engagement of stakeholders?
Killer apps?
Intranet versus website?
Governance and policies?
How to educate staff?
How to get staff to use it in a frontline environment?
Is the intranet the best tool? Is it relevant?
Measuring success?
When is it finished?
Effective navigation?
Social interaction?
How best to resource an intranet?
How do you justify the cost?
How much should we be spending (inc resources)?
Is it all things to all people?

I also introduced a brand new methodology for planning and managing intranets (developed only a week ago), and this was very well received. (According to the feedback forms, this was the best bit.) I'll write more about this over the coming months...

Posted by jamesr on August 27, 2006 08:23 PM
Categories: Conferences & presentations, Intranets

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