Chris McGrath

Tangowork Chatbots

Chatbots, voicebots and the digital workplace

Presentation from DEX 2018


Gartner predicts that “chatbots will be the face of AI” How will chatbots, voicebots and conversational UI impact the digital workplace? Chris will show you examples from real chatbots inside real companies, doing things that used to be impossible. This session will cover:

  • Examples of internal chatbots in action
  • Scenarios where a chatbot is better than an intranet — and scenarios where it’s not
  • Best practices for planning & deploying internal chatbots


Chris McGrath is founder & CEO of Tangowork (chatbots for internal communications) and co-founder of ThoughtFarmer (social intranet software). He loves a difficult technical problem and a well-pulled espresso. He has more children than expected, he thinks social media is making us stupider, and if the wind is over 20 knots he stops working and goes kitesurfing.

Photographs from DEX 2018

Produced by Step Two, DEX 2023 is all about shaping the future of digital employee experience, while taking action today. Dive into our wonderful collection of speakers, from across Australia and around the globe.
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