Intranet strategies vary from 100-page formal documents to informal plans that can be conveyed verbally in a lift. Some strategies cover the coming six months,…

At any given point, intranet teams must be able to describe: where we’ve been, what we’re doing, and what comes next.

Business cases can be boring. Following a corporate template, the pre-defined gaps are filled in with standard text, and the document goes to whatever committee…

I’ve been talking about the future of how staff will work in organisations, starting with Sarah’s first day, and then exploring products and innovation. An…

Another year, another job. After 18 months in the last job, and a few months looking for work, Sarah is starting into her new role….

Intranet teams are often expected to justify the work that they do, whether to protect current intranet resources, or to gain support for new projects…

By planning projects carefully from the outset, intranet teams can build a strong business case.

Many web and intranet teams will be expected to create business cases at some point in their work. These may be for major website redevelopments,…

A lot of work is done to incrementally improve intranets, often focusing on resolving common areas of staff frustration with the sites. These projects may…

Intranet business cases need to beyond dry numbers and recommendations, and target emotions and key business needs.