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Knowledge strategy - three journeys

Shawn Callahan has written an entry on knowledge strategy, consisting of three separate journeys. To quote:

We've learned that top down strategies don't work. For one thing they typically rely on extrinsic motivations (rewards -- do this and you’ll get that) which I'm learning from Alfie Kohn is an intrinsic motivator killer (I've got to share some of the experiments Alfie talks about in a future post). So our approach to knowledge strategy is to first view the activity more as a verb than a noun. That is, it is better to strategize that the develop a strategy. The get things moving in an organisation we've developed what we call the three journeys approach.

Posted by jamesr on April 27, 2007 08:33 PM
Categories: Knowledge management