Search help and usability
Lynda Moulton has written a post on search usability. To quote:
Two results remain consistent: less than 1% of the searchers place a phrase inside quotations, even when there are multiple words; word are often truncated but do not include a truncation symbol (usually an asterisk, “*”). Both reveal a probable lack of search conventions understanding, a search literacy problem. Here are a couple of possible solutions.
(The design of search is something that I've written a fair bit about, including a previous article and a full report.)
Posted by jamesr on April 06, 2007 12:02 PM
Categories: Search tools, Usability & user-centered design
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