July 18, 2006

Enterprise expertise management systems and organizational reality

Dennis D. McDonald has written an article on enterprise expertise management systems. To quote:

In my research I'm trying to understand the characteristics of organizations that will impact their adoption of expertise management systems. The purpose of this article is to discuss how this situation might relate to automating some of the processes involved in expert location. The details suggested here are based on a review of systems that are currently being developed or marketed as well as a straightforward application of basic business process automation and workflow management techniques.

Posted by jamesr on July 18, 2006 03:19 PM
Categories: Knowledge management

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