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Usability testing for e-learning

Shailesh Shilwant & Amy Haggarty have written an article on usability testing for e-learning. To quote:

Culturally diverse and geographically far-flung, the new global workforce is leading businesses to search for better, more effective ways to manage growing requirements for employee learning solutions. Clearly, e-learning has become one of the most popular solutions to meet this need. While e-learning enthusiasts extol its lower costs, broader accessibility and personalization potential, e-learning also has experienced slow user adoption and high dropout rates in many organizations. In some cases, users become easily frustrated or unenthusiastic about the material, and if they don't complete the course, the company might not realize a return on its investment. Usability testing can address some of these shortfalls in the learner experience, as well as provide designers with a set of principles and methods that can be used to design courses that will capture and hold users' interest from start to finish.

[Thanks to InfoDesign.]

Posted by jamesr on August 10, 2005 11:23 AM
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