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Practical strategies for creating a successful intranet

Shiv Singh writes about some key activities and approaches for ensuring a successful intranet development. He argues that there needs to be a balance between meting user needs and delivering business benefits. (I agree with him.) His five main strategies:

1. Your users sit next to you; use that to your advantage, but be careful
2. Measure quantifiable results, not just user satisfaction
3. Use fewer vendors and take them more seriously
4. Deploy your features with your users in mind… but you can’t please everyone
5. Cultivate multidisciplinary collaboration

Posted by jamesr on November 28, 2002 08:23 AM
Categories: Intranets