In recent projects, we’ve been doing a lot of work relating to what Jane McConnell calls the global-local challenge of intranets. In any large organisations, there will be many different …

It’s nice to be involved at the start of a brand new intranet, rather than improving (or fixing!) an existing intranet, which is the norm. It’s also a fairly small …

This methodology provides intranet teams with a new and powerful approach to planning intranet improvements.

All too often, 18-24 month information management strategies fail to deliver benefits, but there is an alternative.

Intranet teams should be guided by two words when planning intranet activities: tangible and visible.

An intranet concept is a single sheet of paper which outlines where the intranet is at, where it is going, and what it will deliver in the short-term.

There are several key categories of documents that should be targeted as part of information management projects, while other documents can be ignored.

Effective information management is not easy. This article outlines 10 critical success factors that address organisational, cultural and strategic issues.

There are two main approaches to redeveloping an intranet: a big bang and evolution.

The challenge is to deliver sufficient intranet content and capabilities, within the time and resource constraints. This briefing outlines a simple approach for balancing these factors.