All great intranet solutions, and indeed most great business solutions, rely on gathering information from and about the intended audiences, consumers, stakeholders or other groups of interest. Many believe that …

This article discusses the results of a worldwide survey conducted to guage what extent personalisation is being used in intranets and portals.

Determining what an intranet is actually for involves gaining an in-depth understanding of staff (and organisational) needs and issues.

This article shares survey results and recommendations on the design and implementation of online staff directories, the most used element of most intranets.