Image from Shutterstock. In the last year or so, we’ve been doing a lot of work with global organisations who are redesigning their corporate intranets. This includes a global agribusiness …

We’ve worked with many organisations that have gone through an immense amount of organisational change. These are a challenging times, and the temptation would be to leave the intranet until …

“We want to be number one for customer service.” We’ve heard this stated by a number of our clients over the years, particularly in the financial services industry. This makes …

We’ve written a lot about the roles and responsibilities of intranet teams, with a focus on the activities of teams in medium to large organisations. Intranet teams in global firms, …

Global companies, whether banks, pharmaceutical companies or non-profits, have a particularly strong need for great intranets. With tens or hundreds of thousands of staff across dozens of countries, intranets must …

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many different business units, with different …

In recent projects, we’ve been doing a lot of work relating to what Jane McConnell calls the global-local challenge of intranets. In any large organisations, there will be many different …

It’s nice to be involved at the start of a brand new intranet, rather than improving (or fixing!) an existing intranet, which is the norm. It’s also a fairly small …

We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out by the number of staff …

Thanks to all those who provided feedback on the earlier mindmap that we posted. We’ve now incorporated a range of changes and improvements, and have released version 1.4. The fonts …