New vendors are going through growing pains, but there are steps you can take as a customer to make it all work.

Why our strategies are informed by research

By: James Robertson Posted: October 10, 2017

Effective strategies can only be derived from a strong understanding of staff needs.

What we love: spending time with staff

By: James Robertson Posted: July 25, 2017

We are constantly fascinated and surprised by what we learn by spending time with staff.

Three must-do times to get your intranet reviewed

By: James Robertson Posted: July 5, 2017

Choose when an expert assessment of your intranet will provide you with the best insights (and numbers!).

Delivering a great (digital) employee experience will improve engagement and productivity.

Launch of our new intranet review methodology

By: James Robertson Posted: February 16, 2017

The new annual intranet review provides an invaluable health check and practical recommendations

At Step Two, we understand government

By: James Robertson Posted: February 14, 2017

Over the last 15 years, we’ve worked with every level of government in Australia

Three intranet resources you probably don’t know about

By: James Robertson Posted: February 7, 2017

These resources will get you the information you need to succeed

Book review: Web Content Management by Deane Barker

By: James Robertson Posted: January 17, 2017

My review of the new must-have book for those in the web content management industry.

Over the last 20 years, Step Two has helped lead the evolution of the intranet community and industry