Estonia is the world leader in e-government, and we’re along for the journey

James Robertson received the Intranet Now Diamond Award in London.

Even when resources are tight, a great digital workplace can be delivered.

New Orleans is a lovely (and hot!) location for a conference, making it a particular pleasure to present at the IABC World Conference 2016. My topic was how to consider …

In addition to my keynote at Congres Intranet 2016 in Utrecht, I gave a break-out session on design techniques, as they apply to the digital workplace. This was an interactive …

I was honoured to be invited back again to keynote Congres Intranet 2016, held in Utrecht, The Netherlands. Without a doubt this is the largest intranet conference in the world, …

For 15 years, we’ve published best-practice articles, building up the single largest intranet knowledgebase on the web. For almost ten years, the Intranet Innovation Awards has surfaced leading-edge ideas and …

For the past few years, physical offices have been reinventing themselves to support employees in their everyday work, facilitate collaboration and even increase employee engagement. These changes also deliver organisational …

Yet again, Step Two took to the stage at KMWorld, held in Washington DC in November 2015. I gave two presentations, as well as handing over trophies to the US …

You know ‘design thinking’ is a big deal when it gets centre stage in Harvard Business Review, and a dozen other business publications. Organisations are building up their internal design …