Image from Shutterstock. In the last year or so, we’ve been doing a lot of work with global organisations who are redesigning their corporate intranets. This includes a global agribusiness …

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

The start of a new year is an ideal time to plan the next round of intranet improvements.

Avoid the trap of seeing an information management strategy merely as a set of policies.

What enterprise functionality are you providing for your smartphone users?

Customer service is make-or-break for many organisations, and intranets can help.

Intranet improvements must match business goals, meet staff needs and be practical.

Intranets add the greatest value when they go beyond just providing content, to directly supporting business objectives.

Global intranet teams can (and must) play a mix of roles within large and complex organisations.

Intranet solutions need a clear business focus and an understanding of organisational factors.