The Intranet Operating Model is a practical framework and methodology to help teams establish successful governance.

Is your organisation positioned to deliver and sustain a great intranet?

Global intranet teams can (and must) play a mix of roles within large and complex organisations.

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

Intranet teams need to carefully manage their time, to ensure that progress is always being made.

Intranet teams must take on a strong leadership role, and drive forward the evolution and enhancement of the site.

The real challenge is to maintain the quality, consistency and value of an intranet, well into the future. This article shows you how.