It’s nice to be involved at the start of a brand new intranet, rather than improving (or fixing!) an existing intranet, which is the norm. It’s also a fairly small …

This methodology provides intranet teams with a new and powerful approach to planning intranet improvements.

All too often, 18-24 month information management strategies fail to deliver benefits, but there is an alternative.

Intranet teams should be guided by two words when planning intranet activities: tangible and visible.

An intranet concept is a single sheet of paper which outlines where the intranet is at, where it is going, and what it will deliver in the short-term.

There are several key categories of documents that should be targeted as part of information management projects, while other documents can be ignored.

Effective information management is not easy. This article outlines 10 critical success factors that address organisational, cultural and strategic issues.

There are two main approaches to redeveloping an intranet: a big bang and evolution.

A successful knowledge management strategy must identify the key needs and issues within the organisation, and provide a framework for addressing these.

This article outlines a phased approach to creating a new corporate intranet when organisations merge, following the progress of the merger itself.