Go beyond woolly objectives for social intranets, to solve real business problems.

An intranet vision is the starting point, but a strategy is still needed showing how to get there.

We’ve worked with many organisations that have gone through an immense amount of organisational change. These are a challenging times, and the temptation would be to leave the intranet until …

Rather than thinking of the intranet as a once-off ‘product’, consider it an ongoing ‘service’ to the business.

Mobile devices are changing the consumer landscape, and organisations must have an enterprise strategy to keep in the game.

At any given point, intranet teams must be able to describe: where we’ve been, what we’re doing, and what comes next.

By planning projects carefully from the outset, intranet teams can build a strong business case.

Intranet business cases need to beyond dry numbers and recommendations, and target emotions and key business needs.

If intranets are to achieve their full potential, intranet teams must go beyond just reducing frustration.

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many different business units, with different …