Digital Employee Experience (#DEX) focuses on what intranets and digital workplaces should deliver – a powerful user experience which support employees with their daily tasks and helps to make an organisation a great place to work.  But what are the ingredients teams need to achieve #DEX?

Teams can leverage these five “powers” to help implement #DEX and take their digital workplace to the next level:

1. people
2. vision
3. cohesion
4. impact
5. passion

“Passion” – the fifth power of #DEX – is often the ‘ingredient X’ or ‘special sauce’ which can make all the difference.

We all know that intranet and digital workplace projects require tenacity and perseverance to get them over the line. Then even more hard work is needed to increase adoption and drive real value.

Teams also need drive and energy to sell their project to both stakeholders and users, imagination and creativity in the execution, and pragmatism to deliver the outcome.  Here at Step Two we’re continually struck by the dexterity, eagerness, hunger and passion of intranet and digital workplace managers to see a project all the way through and then make it work.

Passion can make all the difference

The winners of the Intranet and Digital Workplace Awards show great commitment, energy and execution.

For example:

• A highly dedicated team at Marine Rescue Queensland implemented Office 365 and built a custom Azure portal to revolutionise communication and data reporting for this rescue organisation, but delivered the project completely on a voluntary basis over a long period, on top of full-time day jobs
• The intranet project team at 3M showed great tenacity to overcome challenges and issues experienced over two years, eventually delivering a global, personalised intranet in a highly complex organisation
• The highly dedicated team behind the Danish National Police’s new intranet was founded on a close partnership between IT and Communications, and also involves a high profile and highly-motivated steering committee whose continuing interest and input has contributed to the project’s success
• At the MITRE Corporation,  the team’s latest mobile app, MITRE@Work, is another example of a team dedicated to continuing to innovate and push the boundaries of the digital workplace over a number of years – recognising this we gave them a special “Hall of Fame” award!
• The team at Cox Communications didn’t let the need to change implementation partner half way through the project stand in their way, still managing to implement a highly effective intranet at the planned time.

Marine Rescue Queensland’s portal included a new volunteer workforce reporting dashboard. The project was delivered by a dedicated team working entirely on a voluntary basis. Screenshot appears courtesy of Marine Rescue Queensland.

Get inspiration for #DEX

For more information on all the above award-winning case studies and to get related screenshots, purchase the 2018 Intranet & Digital Workplace Showcase report. It can help you get the right inspiration for your own #DEX initiative!