Optimising MS Teams: boosting collaboration with digital skills and custom design

Topic

Many organisations describe the Microsoft Teams collaboration landscape as the wild wild west with proliferation of thousands of Team uncontrolled workspaces. NEXTDC were in a unique position to roll out Microsoft Teams for collaboration in a mindful way with a focus on business and user needs driving the design, up-skilling, and overall adoption approach.

In this session, Peta will share:

• NEXTDC’s structured approach to driving process, change and adoption
• the use of a digital skills self-assessment to shape training and support
• how templates, governance and structured provisioning support ongoing management and consistency

Profile

Peta is a seasoned project delivery manager with over 20 years experience including change management, implementation, process re-design, and transformation projects. She has led digital workplace projects at NEXTDC and has a deep passion for digital innovation and change management. Her focus is to ensure projects are successfully adopted and significantly enhance the user experience.