Establishing a trusted and reliable home base for employees

Topic

In this session, Kash will explore how Rockhampton Regional Council designed and built an intranet that truly puts the employee first. Kash will provide an honest reflection on project success stories and lessons learned and provide the inside scoop on the findings from user research. Discover how the Council created a trusted and reliable ‘front door’ to the digital workplace, and a familiar home base that employees come back to time and time again.

Kash will share:

• how user research was critical in shaping key decisions
• the power and potential of a truly employee-focused intranet
• where to from here

Profile

Kash Walker is a Project Manager and Business Analyst working at Rockhampton Regional Council. Kash works in the IT Projects and Digital Transformation team at Council and has a Bachelor of Digital Media (hons). He has experience in several industries including website design, programming, natural resource management, IT consulting, business systems analysis and IT project management.