Chris Harrer


Designing for Impact - Creating an Employee Experience through Customization, Personalization and Integration


Hear firsthand from Chris Harrer, former AVP of Digital Internal Communications for Comcast Corporation discuss his approach to creating an award-winning SharePoint Online global intranet and digital experience for 100k employees. He will cover the benefits of customisation to create functional and compelling experiences for employees and content creators, as well as how personalisation and integrations enhance the employee experience and drive adoption across the company. 


As the former Associate Vice President of Digital Internal Communications at Comcast, Chris was responsible for the overall vision and strategy of modernising Comcast’s internal communications channels and digital employee experience for more than 100k employees.

Chris is passionate about simplifying digital employee experiences and reimagining how employees engage with technology. He has been awarded for his intranet and channel work over the years and is a featured speaker at digital workplace conferences where he shares his expertise on user experience, design and measurement.
Prior to Comcast, Chris headed up Digital Communications for Cox Communications focusing on reimagining the digital employee experience and intranet for 25k employees.
Chris and his teams have been recipients of two Step Two awards (2018 and 2022). He was one of DWG’s 2022 Digital Workplace Leaders of the Year and 2023 AX100 Top 100 Global Leaders Transforming Customer & Employee Experience.

Produced by Step Two, DEX 2024 will give you access to practitioners from Australia and around the globe who’ve had a positive impact on their organisation’s digital employee experience. Learn from your colleagues. Grow your network. Be inspired.

Our 2024 speakers: