Best practice knowledge and leading-edge insights
For over 30 years we’ve played a unique role, educating intranet and digital workplace teams around the globe. Our work has underpinned the careers of professionals in our field, by sharing what works and helping to drive ongoing innovation.
Dive into our extensive library of insights, articles and whitepapers!
Whitepapers and books
2026 Intranet & Digital Workplace Awards report
Five purposes of modern intranets
Knowledge domains for AI
Universal model for SharePoint
Al framework for the digital workplace
Essential intranets: inspiring sites that deliver business value
Designing intranets: creating sites that work
Intranet Roadmap (3rd edition)
Helping you deliver success
Consulting
Working as consultants or mentors/coaches, we help you deliver great outcomes.
Step Two Forum
For more than two decades, we’ve provided the professional community for intranet, internal comms and digital workplace teams.
Conferences & events
Our annual DEX conference is renowned around the globe, alongside our webinars and workshops.
Latest webinars
Webinar: Making a success of AI agents/bots
This webinar, run in July 2026, shared the “Knowledge domains for AI” framework, and how it can be applied in practice.
Webinar: Intranet and Digital Workplace Awards 2025 Showcase
The Step Two Intranet and Digital Workplace Awards are global awards that recognise outstanding contributions to the fields of intranets and digital workplaces.
Knowledge and news
Article :
How to target enterprise AI agent/bot deployment
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Knowledge management isn’t dead, it’s more important than ever!
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Share knowledge with communities of practice
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It’s time to put the focus back on frontline knowledge
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Intranets for call centre staff
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‘Knowledge sharing’ should be avoided
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Developing a knowledge management strategy
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Knowledge management for front-line staff
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Staff interviews as simple knowledge mapping
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Metrics for KM and CM
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