By James Robertson

Community managers, whether formal or informal, are crucial for successful collaboration.

By James Robertson

Real success with collaboration and social tools requires robust change management.

By James Robertson

Frontline and core business systems should be part of a great employee experience

By James Robertson

Fast or slow, intranets must constantly improve over time if they’re going to achieve greatness.

By James Robertson

More than just keeping the lights on, CIOs must shape the adoption and use of new technologies.

By Catherine Grenfell

Digital signage is everywhere, but is it part of your internal communication strategy?

By James Robertson

As the new digital workplace vision emerges, intranets become more important, not less.

By James Robertson

If in doubt, focus on a key group of staff, not a collaboration or social tool

By James Robertson

In large organisations, a centre of excellence should be established to support local digital workplace projects.

By James Robertson

Organisations will increasingly have an ethical responsibility to deliver a good digital workplace