By James Robertson

Strict intranet policies and rules must be complemented by looser governance and support.

By James Robertson

Let’s face it, managing the navigation and site structure (information architecture) of an intranet is hard. Creating an IA that works for staff is just the first challenge. Beyond that, a decentralised…

By James Robertson

Global digital workplaces and intranets need a clear approach to multilingual challenges

By James Robertson

Employee experience looks holistically at work and then designs measurable improvements

By James Robertson

January is the ideal time to prepare your intranet team for a successful year

By James Robertson

The Intranet Operating Model provides a strategic framework for successful intranet governance.

By James Robertson

There are common dead-ends and pitfalls that can be avoided when planning collaboration and social projects

By James Robertson

There’s no shortage of work to be done on intranets, but how to keep up with the constant demands and requests?

By James Robertson

Global projects must directly involve representatives from across the globe.

By James Robertson

There is no question that your intranet needs fixing. You know it, stakeholders know it, and the rest of the workforce knows it. Yet it can be devilishly difficult to get intranet…