1. IMHO, I do not believe that having a first pilot within IT is always a bad thing. If I would be an IT project manager with the task of introducing collaboration technologies within my company, I would first have to learn the specifics of the tool and the main challenges related with its introduction. Starting with friendly users (my colleagues) would be the natural choice as in their case the learning curve is not as steep.
    After doing a first pilot within IT, I would do the real pilot within a business area.

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Published October 19, 2016

James Robertson
James Robertson is the Managing Director of Step Two, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of the best-selling books Essential intranets, Designing intranets and What every intranet team should know. He has keynoted conferences around the globe. (Follow him on Twitter)