1. I agree with “If needed, reduce scope” in particular. One mistake that global orgs often make is blindly going forward toward a vision that is not implementable, resulting in things like incoherent global presences (rather than a smaller scope in the first place that would probably achieve better results, take less effort, and put teams in a position to continue to improve over time). One of the reasons for rollout planning is to confirm whether the vision is even possible, and reducing scope earlier rather than later is key. Of course another alternative is to realize that the organization does indeed want the bigger impact, and then aligns toward and commits to the greater resources (and team coordination) needed to get there.

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Published June 14, 2016

James Robertson
James Robertson is the Managing Director of Step Two, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of the best-selling books Essential intranets, Designing intranets and What every intranet team should know. He has keynoted conferences around the globe. (Follow him on Twitter)