By James Robertson

There is now a practical and pragmatic way of establishing successful intranet governance

By James Robertson

What will you deliver next to make your intranet even better?

By James Robertson

Intranets must constantly keep improving, just any other product or service

By James Robertson

Effective strategies can only be derived from a strong understanding of staff needs.

By James Robertson

We are constantly fascinated and surprised by what we learn by spending time with staff.

By James Robertson

James Robertson received the Intranet Now Diamond Award in London.

By James Robertson

The “digital workplace” concept is taking off with a rush at present, with discussions being heard in every corner of organisations. While interest and talk are good, the digital workplace must go beyond…

By James Robertson

By James Robertson

We’ve worked with many organisations that have gone through an immense amount of organisational change. These are a challenging times, and the temptation would be to leave the intranet until “things settle…

By James Robertson

“We want to be number one for customer service.” We’ve heard this stated by a number of our clients over the years, particularly in the financial services industry. This makes sense: for…