Thomas Maeder

Swisscom (Switzerland)

KEYNOTE: Transforming the Intranet to shape the digital Employee Experience

Presentation from Intranets2017

About my talk

In this session Thomas Maeder will show the continuous evolution of Swisscom’s Intranet towards a modern employee portal. Swisscom’s employee portal acts as a central digital hub for employee communication and dialogue, for day-to-day work and collaboration, as well as for the exchange of knowledge and learning. In 2016 Swisscom’s employee portal was a winner of the Step Two Intranet and Digital Workplace awards.  You will get hands-on insights into:

  • Vision, purpose & journey
  • Creating a simple, modern user experience
  • Make it work for mobile devices
  • Measure progress and establish a continuous improvement process


The homepage of Swisscom's new intranet. Screenshot appears courtesy of Swisscom.

The homepage of Swisscom’s new intranet. Screenshot appears courtesy of Swisscom.

(Read more about Swisscom’s award-winning intranet.)

About me

Thomas Maeder has 15+ years of experience with program/project, platform and people management in the area of Intranet, Digital Workplace and  Social Collaboration platforms. He holds a master in business administration, business communications and a diploma of advanced studies in IT. He’s also an IPMA certified project manager. During the last years, he was in charge of transforming Swisscom’s Intranet into an advanced Employee Portal/Digital Workplace.

Thomas Maeder is an active participant in international expert networks for Intranet, Digital Workplace and Social Collaboration topics and a regular conference speaker in CH, A, D, F, DK. Besides working part-time at Swisscom, he’s a Freelancer at

Photos from Intranets2017

Produced by Step Two, DEX 2023 is all about shaping the future of digital employee experience, while taking action today. Dive into our wonderful collection of speakers, from across Australia and around the globe.
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