Louise O’Rance


An intranet leading cultural change

Presentation from Intranets2015


About my talk

Two years ago, the Australian Institute of Health and Welfare (AIHW) initiated a business transformation program to find ways of improving efficiency, communication and collaboration, and develop a culture of innovation and openness.

This presentation will highlight some of the features of our new intranet and its launch. The new intranet leads the way by embodying the principles underlying positive cultural change.

In particular, the new intranet:

  • puts business needs at the centre
  • prioritizes design simplicity for sustainable, cost-effective products
  • supports a culture of increased transparency and the democratized ownership of corporate knowledge

About me

Louise O’Rance is Head of the Business Transformation Unit at the Australian Institute of Health and Welfare. She is part of the leadership team for the Institute’s Business Transformation Program, a program that develops and implements initiatives to enhance efficiency and quality of the Institute’s work and build a culture of innovation.

Photos from Intranets2015



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