We help organisations establish and sustain modern digital workplaces.

We tackle the complexities of your digital workplace, developing pragmatic strategies, and designing intuitive and human-centred solutions.

Our work is informed by a deep understanding of your employee needs, whether it’s creating a vision for your desired digital employee experience, or shaping a corporate intranet that really works. With 25 years of experience under our belt, we will ensure your path will be successful and sustainable.


Produce a modern intranet that delivers tangible business value, guided by employee research and insights from the world’s intranet experts.

SharePoint and M365

Deliver a human-centred SharePoint Online intranet and help employees make the most of all that M365 has to offer.

Digital workplace and DEX

Develop strategies that encompass the digital employee experience, including knowledge, information, communication, governance and adoption.

Latest insights

What’s new in the world of DEX, digital workplaces and intranets

Step Two Forum

The professional community for digital workplace and intranet teams

The Step Two Forum is a professional community for intranet, digital workplace and digital employee experience practitioners. Run by the global experts, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations as well as industry best practice and latest thinking.

Join our specialist interest groups, dip-in to our video libraryconnect with peers and experts from around the world, or attend our in-person workshops – our membership options are flexible to suit your specific needs.


The Step Two Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.


Joining up to the Step Two Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

Our clients

Across many industries, browse our portfolio

Education & Training
Local councils
Not for profit

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At The Smith Family we have almost 1,000 employees and volunteers located in more than 90 sites across the country. Our whole team regularly use our SharePoint intranet, Yammer, Teams, Zoom, emails, video and countless other means to communicate with one another. It can be confusing and noisy in our dynamic online workplace! We were in much need of some expert guidance from Step Two, on how to steer our workforce’s to approach modern workplace collaboration.

Using Step Two’s Digital Internal Comms Maturity Model, we worked with Step Two to critically review our environment and habits. We mapped and measured these against the model and identified where we want to progress to. Having a structured model for honest assessment has made stakeholder conversations easier and has allowed us to focus our resources on the areas we feel we can realistically grow.

Katie Sanders, SmithNet Manager, The Smith Family