Martin White blogged yesterday about Watching an organisation reorganise – implications for IA and search, which shared the incredible animation created by Autodesk Research: This…

Intranet information architecture (IA) can be notoriously difficult to get right. Depending on the size and geographical spread of an organisation, an intranet can be…

Avoid structuring the intranet to match today’s business units, and think twice about ‘my’.

Every intranet includes some of the organisation’s policies and procedures. This article outlines the common ways to collate and share this information. We will cover:…

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

The classic texts of project management outline the importance of initial planning and design activities. While they only consist of 10-30% of the project, they…

Not all staff needs are the same. Staff in different parts of the organisation, located in different areas and doing different jobs will have quite…

All intranets must find a balance between global (common) and local (specific) information.

‘I can’t find what I am looking for’ is one of the most common complains staff make about intranet content. Contributing to this issue is…