Content creators and owners need support if they are to deliver a great intranet

Intranet ownership and accountability must happen at every level of the organisation

The Intranet Operating Model provides a strategic framework for successful intranet governance.

Global projects must directly involve representatives from across the globe.

How many people have you got in your intranet team? While the central teams responsible for the overall day-to-day running of the intranet are usually…

Image from Shutterstock. In the last year or so, we’ve been doing a lot of work with global organisations who are redesigning their corporate intranets….

Avoid the trap of seeing an information management strategy merely as a set of policies.

Is your organisation positioned to deliver and sustain a great intranet?

Enterprise collaboration needs to be deployed seriously to succeed, and not treated as a zero-cost option.

Global intranet teams can (and must) play a mix of roles within large and complex organisations.