Intranet and digital workplace teams can learn a lot from the field of product management.
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Frontline staff rely on great content which must be complete and accurate
Successful knowledge management practices range from social tools, to formalised data and reporting.
Community managers, whether formal or informal, are crucial for successful collaboration.
There are many ways of engaging staff to support company-wide change management
We had all nine European winners presenting in London, next stop Australia!
Expectations created by consumer experiences are shaping the workplace.
2017 award winners range from enterprise social to a beer fridge!
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