Step Two Forum: Past events
Browse through the sessions run in-person and online (over the last couple of years), to see the breadth of topics covered. Use the filters to narrow down on the topics that you (and your manager) cares about.
Members get access to our extensive library of recorded online sessions, providing on-demand insights from industry experts and practitioners. Join now to unlock the full archive and be part of future events and conversations!
This is just a snapshot of more than 600 events delivered over 20+ years. Get in touch to learn more about our full library of member resources and recordings.
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Expert session
Agents in the hands of accountants: enabling our people as agent builders (Grant Thornton Australia)
Grant Thornton Australia is an accounting, audit and consulting firm – professional services, not a tech company. Yet we’ve empowered our people to design and build Microsoft Copilot agents in everyday workflows. You’ll leave with a practical framework grounded in real Grant Thornton examples, and a clearer sense of what enabling your people as agent builders could look like.
Live tour
Leading through change, lessons from Travelex
Alana Foster (Head of Communications) at Travelex shared how her team is building stronger connections across a global workforce and influencing change across the last 12 months.
Professional development
Change management for intranets and digital workplaces and navigating change fatigue
In this hands-on workshop session, Rebecca Rodgers (Step Two) created a space for teams to dig into their own change challenges and work through practical ways to tackle them.
Live tour
Inside the new ABS Intranet
Annette Hants took us inside the new Australian Bureau of Statistics (ABS) intranet, sharing how their team has built and evolved their digital workplace.
Live tour
Inside the new ABS Intranet
Gen Stanley took us inside the new Australian Bureau of Statistics (ABS) intranet, sharing how their team has built and evolved their digital workplace.
Member session
From intake to insight: Designing Copilot to think like an Internal Comms Advisor with Care Super
This session with Laura Hamilton told the story of a problem many internal comms teams know well, not writing content, but extracting the right information from stakeholders in the first place.
Expert session
Copilot Cowork – Licensing changes & what they mean
Amy Miliauskas from Microsoft (who was our first Forum member 20 years ago!) ran an amazing session for us on the recent licensing changes to Copilot Cowork and what that means for your organisation and users. The session contained a brief overview followed by plenty of time for questions and discussion.
Live tour
Building UQ’s new staff intranet
In this session Jeann and Tabi from University of Queensland showcased it’s first Staff Intranet, sharing its design, key features, and lessons learned. It contained a visual showcase of building UQ’s inaugural Staff Intranet – from the thinking behind the design to the features staff actually use, plus honest lessons learned to help shape your own intranet journey.
Live tour
Improving the navigation experience and IA for QUT staff and students
Luke McCallum from QUT shared a research-led approach to improving intranet navigation for staff and students. He walked through key insights from an in-depth UX research phase, how these are shaping a new information architecture, and provided a sneak peek of improvements being planned for QUT’s enterprise search.
Professional development
Making content lifecycle management work
Rowena Keefe explored practical approaches to managing the intranet content lifecycle, from governance and quality assurance to SharePoint-based review processes tailored to organisational needs.
Live tour
AFP’s new SPOnline intranet
Rachael Roberts from the Australian Federal Police showcased their new intranet, sharing their approach, key features, lessons learned and plans for the future through audience crowdsourcing.
Live tour
Moving Citizen housing’s intranet from a publishing channel to community space
Lisa Tranter from Citizen Housing UK shared how they transformed their intranet into a more engaging community space by putting people and storytelling at the centre and using insights, analytics and interactive features to improve the employee experience.
Live tour
Simple by design: How CSL reimagined the intranet for wired and un-wired employees
Mairian from CSL showcased Collab, their new intranet and employee app, demonstrating how it brings together content, AI-assisted publishing and business integrations to simplify communication and increase engagement across a global workforce.
Expert session
Supporting intranet authors write content using AI
Nat Ryan from Step Two explored the challenges facing decentralised content authors and shared a case study on using Copilot to support content creation, including rollout, resources and author feedback.
Live tour
Tour of BCE’s Strategic Connections proof of concept
Brisbane Catholic Education operate and support 146 schools across South East Queensland. A key component of this is supporting schools to activate their strategic priorities and provide opportunities to connect and learn experiences of other schools. In the session, Alicen and Jas talked us through how this all started, an overview of the process and user engagement so far
a live tour of the POC site and how it is going to make life easier for schools and those in the Strategic Planning team.
Professional development
2026 Intranet essentials: top 10 features to build, polish or reimagine
In this practical, interactive session, we explored the top 10 intranet features organisations should prioritise in 2026 and how to make them work in their unique context. Using real world examples, we assessed where their intranet currently sits for each feature and they were able to walk away with a clear roadmap for what to improve next.
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