Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

Understanding common and important staff tasks underpins every aspect of intranet design and management.

Can we replace our intranet homepages with a Google-inspired search page?

When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.

Intranet projects are challenging, and it’s easy for teams to fall into common traps that can undo the good work being done.

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many…

Over the years, we have published a vast amount of information on intranets. In this article, we attempt to wrap up all the activities that…

The field of information architecture (IA) has much to offer those creating taxonomies, including a range of structured techniques for testing their effectiveness.