Training for intranet authors is best as a mix of online and face-to-face, and this article shows how.

We have written a number of articles on how to improve intranet content including Improving intranet content and Helping intranet authors write quality content. Most…

While a CMS cannot magically keep content up-to-date, effective use of technology options can help greatly.

As one of the five key purposes of an intranet, content is too often left out of the equation when redesigning or improving the intranet….

Quality content is key to the success of any intranet, making it both useful and usable. To achieve this, intranet teams must ensure intranet authors…

A range of strategies can be taken to ensure that intranet content is up-to-date and well-written.

Authors need clear advice and guidelines to help them write great intranet content.

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

Following on from Rebecca Rodger’s article Helping intranet authors write quality content, it’s worth highlighting that Rebecca runs in-house “writing for the intranet” courses throughout…