In an ideal world, every staff member would be able to access the intranet regardless of role, location or disability. In reality, many staff do…

We have written a number of articles on how to improve intranet content including Improving intranet content and Helping intranet authors write quality content. Most…

As one of the five key purposes of an intranet, content is too often left out of the equation when redesigning or improving the intranet….

Quality content is key to the success of any intranet, making it both useful and usable. To achieve this, intranet teams must ensure intranet authors…

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

p>One of the keys to a successful intranet is high quality, well written content, making it both useful and usable. Writing for the online medium…

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

The fundamental goal of developing a new structure for an intranet is to produce something that works well for staff. As discussed in the earlier…

When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.