We help organisations work better

We plan and design solutions for the workforce and the workplace.
We’re the world’s intranet experts, with uniquely useful expertise in
UX, technology selection, collaboration and the digital workplace.

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We apply our unrivalled global experience to any project, no matter how complex (or how small). We provide practical insights and effective solutions in impossibly short time frames and at any stage you need us.

Intranet redesign

When you invest in new digital ways of working, you want the best advice. This means honest, independent and expert. From strategy and platform selection to UX and governance, we can support you to ensure your business goals are achieved

See what we can do

Our experienced team helps organisations of all sizes across the world with online and intranet projects, from the strategic to the tactical. And we can do the same for you. Enhance your digital workplace with our range of expert services.


What’s new in the world of intranets and the digital workplace

  • Free Intranet Innovation Awards webinar -- next week!

    Most intranets are struggling to work out their purpose, and how they're going to deliver benefits. What if the intranet was established as a business tool soon after the birth of the organisation itself, with it evolving as the business grows? This is the journey that Shaula Zanchi from Robin Partington & Partners will share during...

  • Winners of the 2015 Intranet Innovation Awards!

    Step Two is thrilled to announce the winners of the 2015 Intranet Innovation Awards, the global competition celebrating leading edge intranets and digital workplaces. All around the world, intranet, collaboration and digital workplace teams are building solutions and channels that are helping staff improve the way they work. Key themes to emerge this year are: Smaller organisations deliver...

  • Three ways to improve the intranet with no money or IT support

    Find ways of adding value, even when your intranet has no budget

  • Flash sale! 50% off all Step Two books and products for 36 hours

    Sorry, time's up on our 36-hour flash sale! But watch this space for an exciting announcement next week -- the announcement of the winners of the 2015 Intranet Innovation Awards. For those of us in the southern hemisphere, Spring is now in full bloom, marked by bright colours and warming weather. (For those in the northern...

  • Step Two goes back on the road (visiting Europe & USA)

    A few times each year we like to collect more frequent flyer points by heading out around the globe. While the headline reason is to keynote a variety of conferences and events, it's also about giving us a chance to see what others are doing, and to build ever-stronger connections with the global intranet community. This time...



And the industries we work with


The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.


The Intranet Leadership Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.


Don’t take our word on the benefits of the Intranet Leadership Forum. Learn who our members are, and hear what they’ve said.


Joining up to the Intranet Leadership Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

THE Latest

Best-practice articles, insights and updates


Resources for intranet and digital workplace teams

Designing intranets: creating
sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.


Inspiring sites that deliver
business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.


What every intranet team
should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.


Plus: Download our latest white-paper free