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We help organisations work better

We plan and design solutions for the workforce and the workplace.
We’re the world’s intranet experts, with uniquely useful expertise in
UX, technology selection, collaboration and the digital workplace.

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We apply our unrivalled global experience to any project, no matter how complex (or how small). We provide practical insights and effective solutions in impossibly short time frames and at any stage you need us.

Intranet redesign

When you invest in new digital ways of working, you want the best advice. This means honest, independent and expert. From strategy and platform selection to UX and governance, we can support you to ensure your business goals are achieved

See what we can do

Our experienced team helps organisations of all sizes across the world with online and intranet projects, from the strategic to the tactical. And we can do the same for you. Enhance your digital workplace with our range of expert services.

Latest
FEATURES

What’s new in the world of intranets and the digital workplace

  • Intranets2016 is open for registrations!

    Intranets2016 is in its sixth year, and remains the biggest intranet conference in the southern hemisphere, running in Sydney on 1-3 June 2016. Today we officially open for registrations, sharing details on our speakers from the USA, Germany, UK, Canada, New Zealand and across Australia. Read down for details, and then register online. Outstanding speakers! At Step Two, we know intranets and...

  • See James in Europe: March 14-24 (London, Utrecht, Geneva & beyond)

    One of the ways we keep connected with what's happening around the globe is to get out travelling. This March 14-24, I will return to Europe, for a two-week stay. I will be keynoting the Congress Intranet 2016 in Utrecht, Netherlands, as well as running a London workshop on Mastering UX for modern intranets and spending time with clients...

  • Delivering great internal communications in an omni-channel environment

    Modern internal communications has many internal channels to use, but how to make the most of them?

  • Why winning an #intranet award matters

    Running an intranet can be a lonely and difficult task. The rest of the organisation has no idea of what you do (and why it's important), and the work of intranet folks in other organisations is equally hidden away. The isolated nature of intranets is also one of the main reasons for the slow pace of...

  • The SharePoint marketplace is undergoing a huge pivot (and it's great news for intranets)

    SharePoint has been an enormously successful platform globally. While concrete figures are hard to get, it's safe to say that at least 75% of all intranets delivered in the last five years have been on SharePoint. While this is to be expected at the top end of town, even mid-sized organisations have pursued the SharePoint...

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INTRANET LEADERSHIP FORUM

The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.

HOW IT WORKS

The Intranet Leadership Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.

HEAR FROM MEMBERS

Don’t take our word on the benefits of the Intranet Leadership Forum. Learn who our members are, and hear what they’ve said.

JOIN NOW

Joining up to the Intranet Leadership Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

THE Latest
From THE ACADEMY

Best-practice articles, insights and updates

The STEP TWO
STORE

Resources for intranet and digital workplace teams

Designing intranets: creating sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.

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Inspiring sites that deliver business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.

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What every intranet team should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.

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Plus: Download our latest white-paper free