We help organisations work better

We plan and design solutions for the workforce and the workplace.
We’re the world’s intranet experts, with uniquely useful expertise in
UX, technology selection, collaboration and the digital workplace.

Get started fast and see what we can do

Get started fast

We apply our unrivalled global experience to any project, no matter how complex (or how small). We provide practical insights and effective solutions in impossibly short time frames and at any stage you need us.

Intranet redesign

When you invest in new digital ways of working, you want the best advice. This means honest, independent and expert. From strategy and platform selection to UX and governance, we can support you to ensure your business goals are achieved

See what we can do

Our experienced team helps organisations of all sizes across the world with online and intranet projects, from the strategic to the tactical. And we can do the same for you. Enhance your digital workplace with our range of expert services.


What’s new in the world of intranets and the digital workplace

  • How to get approval for your intranet project

    There is no question that your intranet needs fixing. You know it, stakeholders know it, and the rest of the workforce knows it. Yet it can be devilishly difficult to get intranet projects off the ground, with sufficient funding and support to be successful. The danger is that intranet teams can get stuck in a 'holding...

  • How intranet teams can support site managers and publishers

    How many people have you got in your intranet team? While the central teams responsible for the overall day-to-day running of the intranet are usually small, they interact with a much wider group of employees who contribute to the overall management of the intranet. While some of this wider group have specialist roles, for example from IT,...

  • Design thinking for the digital workplace (presentation)

    In addition to my keynote at Congres Intranet 2016 in Utrecht, I gave a break-out session on design techniques, as they apply to the digital workplace. This was an interactive session, with plenty of discussion. Key topics: Of the four streams of the digital workplace, design and people focus on how to deliver solutions that are...

  • Taking the fastest journey to the digital workplace (presentation)

    I was honoured to be invited back again to keynote Congres Intranet 2016, held in Utrecht, The Netherlands. Without a doubt this is the largest intranet conference in the world, despite it specifically targeting a Dutch audience (!). My presentation explored how to make progress in the real world, towards the future vision of the...

  • Award-winning digital workplace case studies and screenshots

    The digital workplace is important at a strategic and operational level; transforming processes, creating opportunities, driving competitive advantage and engaging staff. To help intranet teams and senior management consider the best way forward for their own digital workplace, we've just released a series of award-winning case studies from across the globe. The featured case studies are all...



Across many industries, browse our portfolio

Local councils
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The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.

Learn more or request a guest pass


The Intranet Leadership Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.


Don’t take our word on the benefits of the Intranet Leadership Forum. Learn who our members are, and hear what they’ve said.


Joining up to the Intranet Leadership Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

THE Latest

Best-practice articles, insights and updates


Resources for intranet and digital workplace teams, browse the full catalog

Designing intranets: creating sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.


Inspiring sites that deliver business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.


What every intranet team should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.


Plus: Download our latest white-paper free