We help organisations work better

We plan and design solutions for the workforce and the workplace.
We’re the world’s intranet experts, with uniquely useful expertise in
UX, technology selection, collaboration and the digital workplace.

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We apply our unrivalled global experience to any project, no matter how complex (or how small). We provide practical insights and effective solutions in impossibly short time frames and at any stage you need us.

Intranet redesign

When you invest in new digital ways of working, you want the best advice. This means honest, independent and expert. From strategy and platform selection to UX and governance, we can support you to ensure your business goals are achieved

See what we can do

Our experienced team helps organisations of all sizes across the world with online and intranet projects, from the strategic to the tactical. And we can do the same for you. Enhance your digital workplace with our range of expert services.


What’s new in the world of intranets and the digital workplace

  • Intranets: a new age, a new brand and a new website

    A new age for intranets, a new brand for Step Two, and a new website.

  • The 2015 Intranet Innovation Awards are now open for entries!

    We're delighted to announce that the 2015 Intranet Innovation Awards are now open for entries! This will be our ninth year of receiving inspiring and exciting submissions from all over the world. As judges, its a real pleasure and a privilege to see the detail of entries which range from being modest in scope to truly...

  • What if the Mad Men ran intranets? (Step Two newsletter for March 2015)

    The world of Mad Men in the advertising industry is glamorous and cut-throat. What would our intranets and digital workplaces look like if they were run by Mad Men? This is what we explore in this month's main article, packed with models and insights. We also look at conducting research across the entire workforce, not...

  • Gamification as an adoption and engagement tactic

    When global engineering firm Arup made some improvements to the projects database area on its intranet, the intranet team wanted to encourage employees to post more information and digital assets to the collection. There was already a rich set of detailed information about all Arup's projects including photos, descriptions of work carried out, files and lessons...

  • Leading intranets guide employees around their physical workplace

    New ways of working within the office environment means that employees are less likely to be based at one single location, and may work in multiple parts of the building. This is driven by the rise of activity-based working where employees have no fixed desk, and might need to book their desk in advance. Many physical...



And the industries we work with


The professional community for intranet teams

Run by the global experts on intranets, the Forum provides a unique opportunity for teams to see first-hand what’s happening inside other organisations, as well as industry best practices. The Forum has chapters in Canberra, Brisbane, Melbourne and Sydney.


The Intranet Leadership Forum combines face-to-face sessions with an online platform for sharing. These sessions are fully facilitated to deliver concrete insights in a short period of time.


Don’t take our word on the benefits of the Intranet Leadership Forum. Learn who our members are, and hear what they’ve said.


Joining up to the Intranet Leadership Forum is easy, and membership can be started at any point in the year. Read about the membership levels, costs and a business case for your manager.

THE Latest

Best-practice articles, insights and updates


Resources for intranet and digital workplace teams

Designing intranets: creating
sites that work

The definitive textbook for intranet teams on how to design intranets that work for staff.

In 275 pages, this book walks through a practical user-centred approach to the design process, richly illustrating each step with full-colour screenshots from organisations across the globe.


Inspiring sites that deliver
business value

This book demonstrates the power and value of intranets, providing inspiration and insights for all teams, whether new or experienced.

In 280 sharply written pages, this book explores what intranets can do, providing screenshots from great intranets around the globe.


What every intranet team
should know

Provides a succinct overview of managing and growing intranets, providing the definitive ‘quick start’ guide for intranet and project teams.

An ideal book to provide to managers and stakeholders, that can be quickly digested and acted on.


Plus: Download our latest white-paper free