Topic When people hit a frustrating task — screening a stack of documents, chasing an answer that lives in five places, finding the right course, reuniting a lost item with its owner — they are...
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James Robertson
Topic With the frenetic bustle of activity around AI, it’s easy to put to the side the practical reality that organisations are still “made of people”, who need to be both productive and happy. Thankfully...
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Beth Gleba
Topic MySource is the intranet at BCD Travel, which supports 15,000 employees across 25+ countries. It has grown from a pre-pandemic-era launch into a critical digital front door for the business. But its success has...
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Lindsay Spencer
Topic RGP have a dispersed global workforce spread across 37 countries with the majority of their 2,600+ employees based on-site with clients. RGP Connect was born from the decision to entirely reimagine their digital workplace. The goal...
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Natalie Ryan: Workshop B
Topic Microsoft, alongside other vendors, are rapidly improving their AI capabilities. Key amongst these are AI "agents" or "chatbots/bots" which draw on content collections to give answers to staff questions. Business areas can now easily...
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Ann-Marie Blake: Workshop A
Topic When organisations go through change, communicators play a vital role in helping people make sense of what’s happening. But with constant transformation, competing priorities and rapid technology shifts, it’s easy for communicators to feel...
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Ann-Marie Blake
Topic Organisations are investing heavily in AI tools across the digital workplace, yet many are discovering that simply deploying the technology does not guarantee meaningful adoption. Research from organisations such as McKinsey and Deloitte consistently...
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Kym Logan
Topic Psst… want employees to actually care about your latest strategy, launch or tech update? In this session, Kym Logan shares the single secret behind storytelling at work — and why most corporate stories fall...
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Farrah Abdullah
Topic When people are trying to get their work done, they are not thinking about knowledge ecosystems. They are looking for something simple. Where do I go? What can I trust? Is this the right...
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Bec Gallen
Topic A look at the ATO’s innovative approach to user support for digital workplace collaboration tools. The support model combines technical support and governance with change management and training activities, including: Tailoring learning delivery to...
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