Filed under: Intranets
For many intranet teams, funding and resourcing is incredibly tight. The intranet is often a poor cousin to an organisation’s public website, and its worth to the organisation is rarely demonstrated well.
Intranet teams also rarely have direct lines of communication to senior management who, as infrequent users of the site, have little understanding of its complexity or potential.
As a result, when it comes to getting funding for a new content management system (CMS), or developing and adding new applications and services, making the case is an uphill struggle.
Yet there is great potential in intranets; we only need to look at the winners of the Intranet Innovation Awards to see how useful, powerful and valuable intranets and related services can be.
To capture the attention of executives and get the visibility or funding that’s required to progress the site, it’s necessary to demonstrate how the intranet can help.
Identify compelling examples where processes failed or the bottom line was clearly affected by poor systems and information, and the task of obtaining more funding becomes much easier. Consider the following two examples, which both make a strong case for easy-to-use information systems.
[CM Briefing 2010-08 by Alex Manchester, read the full article]