A central team needs to ask many questions to understand business unit and team collaboration needs.

There are many perceived and actual risks when collaboration tools are introduced within organisations. This table lists some of the key risks, and outlines options for mitigating or eliminating them. …

There are many perceived and actual risks relating to enterprise collaboration, and there are many ways of mitigating them.

When discussing intranets and related enterprise-level software, it’s easy to get caught up in the technology. There are many features and components, so much whizz-bang functionality. It can be difficult …

When starting intranet-based online discussions in an organisation, whether they are forums, blogs, comments on articles, or internal Twitter-style tools, how should you go about moderating them and maintaining their …

Organisations are rushing to jump on board the web 2.0 bandwagon, which seem to offer a collection of affordable tools to collaborate and share knowledge. While many organisations are currently …

Getting the fundamentals of good communication right is a prerequisite for collaboration initiatives.

Managing collaboration takes a lot of work. Rolling out the tools is easy, whether it’s team spaces, wikis or blogs. To ensure that they are successful is another matter. If …

An all-too-common scenario: Collaboration spaces, such as wikis or SharePoint team areas, have multiplied across the organisation. Now numbering in the thousands, some are hugely successful but many are not. …

There are many elements of collaboration, and we often encounter the “blind men and the elephant problem”. We’re all talking about collaboration, but we’re actually discussing different parts of the …