Taking the best of both worlds

By: James Robertson Posted: October 4, 2007

A little while back I wrote an entry on enterprise 2.0, characterising the conflict between the libertarians and the corporate suits (noting the deliberate stereotyping). To quote: On one side …

Enterprise 2.0: working in the middle ground

By: James Robertson Posted: September 15, 2007

It’s been interesting to observe how the battle lines are shaping up between the evangelists of enterprise 2.0 on the one side, and those perceived to be resisting such technologies …

Adopting collaboration tools in four phases

By: James Robertson Posted: September 11, 2007

I’ve been doing a lot of thinking recently about collaboration and collaboration tools. It’s clear that there’s a huge unmet need for this capability, but a lot of confusion about …

Chatting bolsters business

By: Cairo Walker Posted: July 6, 2007

This article explores the use of online chat in business and describes a case study of the use of instant messaging within a national enquiry centre for a government department …

When intranet discussion forums work

By: James Robertson Posted: June 1, 2006

This article introduces two critical success factors for intranet discussion forums: a clear purpose, and a common community.