Archives for Articles

Employee personas and how to create them

By: James Robertson Posted: June 23, 2020
Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

Five principles for university intranets

By: Cairo Walker Posted: July 30, 2015
University intranets are transforming, driven by design thinking and new technology options.

Conduct intranet research with the whole workforce

By: Rebecca Rodgers Posted: March 31, 2015
In modern organisations, it’s vital to understand the needs of the entire workforce.
What would our intranets look like if they were run by Mad Men?

Redesigning the enterprise

By: James Robertson Posted: February 24, 2015
Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

What’s next for your intranet?

By: Amanda Broomhall Posted: February 24, 2015
The start of a new year is an ideal time to plan the next round of intranet improvements.

Intranets can mitigate business risks

By: James Robertson Posted: December 18, 2014
While intranets can’t prevent disasters, they can mitigate a wide range of business risks.

Information management strategy consists of projects, not policies

By: James Robertson Posted: December 18, 2014
Avoid the trap of seeing an information management strategy merely as a set of policies.

Take an ‘all of the above’ approach to intranets

By: James Robertson Posted: November 28, 2014
Teams need to cut through religious wars to make the most of both new and old ideas.

Give staff a voice with user-generated video

By: James Robertson Posted: November 28, 2014
Video can increase the richness of internal communications, and foster staff engagement.